Agent installation
Agent setup
Working with additional filtering profiles (paid plans only)
Local users binding to the filtering profiles (paid plans only)
Password protection of agent
Fast change of current profile or temporary shutdown of filtering
Hiding of system tray icon
Support

Agent Installation

  1. To download Agent enter the Dashboard with your login (registration email) and password. If you’ve already downloaded Agent from some software site then skip to step 3.
  2. On the first page of the Dashboard click the link “Download SafeDNS Agent” and save the file to some place on your computer.

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  3. Check that you have Administrator rights to your system on your current user account. Run the saved file safedns-agent-setup.exe and install the program on your computer following the program prompts.

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  4. After successful installation Agent will be automatically launched.

Agent Setup

  1. On the first start the program will prompt you for your login and password to identify you. Enter your login (registration email) and password.

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  2. If you forgot your password click the link “Forgot your password?” and your site will be open on the page with forgotten password recover service.
  3. If you download Agent not from SafeDNS site and don’t have a SafeDNS registration then you can register directly from Agent via link “Register”. You’ll need to enter your email and password. The confirmation mail will be sent to you on successful registration.
  4. After successful authorization the main windows of the program will be opened with the message “The internet is under control!”

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  5. If you have several network cards or interfaces then we recommend you to enable protection on all active interfaces. Click the link “Settings” and open the window “Common settings”. On the “Network interfaces” tab check all your interfaces to activate protection.

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  6. Filtering rules are set in the “Content filtering settings”.

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  7. New window will be open with list of sites categories for your current filtering profile. The red cross indicate blocked categories and the green tick indicate permitted categories. Set your filtering rules as you want and press the “–ěK” button to save settings. By default you have only one profile – “Default”. Later we’ll show how to add more profiles and set rules for them.

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    ATTENTION! Change of these settings will be activated in several minutes after propagation of settings to all of the SafeDNS servers. If you don’t see blocking or unblocking according to your settings then restart your browser to clear it’s cache. See the FAQ.

  8. On the tab “Black/White lists” you can set exceptions for individual sites or domains. Sites in your black list will always be blocked and sites in your white list will always be accessible in spite of rules for sites categories.

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    ATTENTION! Change of these settings will be activated in several minutes after propagation of settings to all of the SafeDNS servers. If you don’t see blocking or unblocking according to your settings then restart your browser to clear it’s cache. See the FAQ.

  9. If you change your settings via the Dashboard on SafeDNS site then in some cases the differences with your locally shown settings can be noted. But you must know that settings in the Dashboard on site are the most actual.

Working with additional filtering profiles (paid plans only)

  1. You can create additional profiles and use them for:
    • different users account on the same computer,
    • different computers/devices (via SafeDNS agent or IP address binding).
  2. Additional profiles can be created via Dashboard on SafeDNS site, but there we’ll show how to create new profiles in SafeDNS agent.
  3. To create additional profile you should enter in “Content filtering settings” and press the red cross in upper right corner right to current profile name.
  4. New window with list of profiles will be opened. Press “Add” button and enter the name of new profile.

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  5. After creation of needed profiles press OK button to close list of profiles.
  6. To set filtering rules for created profile you need to select it via a drop-down list in upper right corner.
  7. If you need to setup this profile as default for your current system then you need to press “Set default” button that are shown right to drop-down list.

Local users binding to the filtering profiles (paid plans only)

You can bind specific profile to user account on your computer. When this user log-in on computer the specified filtering profile will be activated for him automatically.

  1. To create bindings you need to go to “Settings” and open the window “Common settings”.
  2. On the tab “Binding local users to profiles” check the option “Enable association of local users to profiles”.

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  3. In the drop-down lists below select user and needed profile, then press “Add” button to create binding.
  4. If you need to change or delete binding press the red cross button.
  5. If you want temporary disable all bindings uncheck the option “Enable association of local users to profiles”.

For all other users that don’t have any bindings will be active the current system profile that is shown in filtering settings.

Password protection of agent

  1. By default your settings are not password protected.
  2. If you want to enable password protection of agent settings and uninstall then check the option “Protect settings with password” on “General” tab in the “Common settings” window. The same way you can disable password protection later.

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  3. The next time if someone will try to open settings or run uninstall process of SafeDNS agent the window with password prompt will be shown. The settings windows will be open only if correct password will be entered.

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Fast change of current profile or temporary shutdown of filtering

You can change your current profile or temporary disable filtering via system tray icon of agent.

To change profile or disable filtering you need to right click icon and select appropriate action from menu.

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If you have enabled password protection of settings then the window with password prompt will be shown before the process of selected action.

Hiding of system tray icon

  1. If you don’t want that SafeDNS icon will be shown in system tray then you can hide it.
  2. Enter the agent, click the link “Settings” and open the window “Common settings”.
  3. On the “General” tab uncheck the option “Show Agent icon in system tray”.

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  4. The next time you start your computer, the icon will be disabled.
  5. To disable icon in current session you need to right click the icon and select “Exit”. The icon and GUI part of agent will be closed, but the system service part of agent will continue to work and filter according to your settings.

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  6. If you need to access settings of agent later you can start it via “Start” menu of Windows.

Support

  1. In case of problems with agent try to restart system service “SafeDNS Agent” in system administration.
  2. If agent restart doesn’t help then contact our support.
  3. Contacts of support is shown in agent “Need help” window and on our site.
  4. In some cases we’ll ask you to send us system report from your computer. That report is generated through the agent “Need help” window. Send us this report via feedback form or on our mail.

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Please, consider that the SafeDNS Agent itself doesn’t track your traffic, doesn’t collect any information and doesn’t block anything. Agent is only the interface between our cloud DNS service and your local system.

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