As Norton ConnectSafe is being retired or discontinued from November 15, 2018 the service will no longer be available. Due to the ConnectSafe end-of-life, current ConnectSafe users could experience disruption(s) in their browsing experience. 

If you are a current Norton ConnectSafe user, we recommend that you complete the following actions before the ConnectSafe service termination. You can configure the network adapter settings and remove the Norton ConnectSafe DNS server addresses.

Depending on your operating system, follow the steps in one of the following sections. 

For Windows PC

  1. Press the Windows + R keys to open the Run dialog box. 
  2. Type in the following text ncpa.cpl and then press Enter.
  3. Right-click the network adapter that is currently active, and then click Properties.
  4. If the User Account Control prompt appears, click Yes or Continue.
  5. On the Networking tab, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol (TCP/IP).
  6. Click Properties.
  7. Remove Norton ConnectSafe server address settings, input values and 
  8. In the Internet Protocol (TCP/IP) Properties window, click OK, and then click Close
  9. By changing the network settings on your PCs you get a reliable protection against malicious and phishing websites but no opportunity to manage the filtering

For Mac

  1. From the Apple menu, click System Preferences, then click Network.
  2. In the bottom-left corner, if the lock icon status shows locked status, click it to unlock. Type your administrator password and press return.
  3. Select the network connection that you want to configure to use Norton ConnectSafe, and then click Advanced.
  4. On the DNS tab, remove the two Norton ConnectSafe IP addresses that you added for the content filtering policy.
    To remove the address, select the Norton ConnectSafe IP address and click the minus (-) sign.
  5. Using plus (+) button add and
  6. Click OK.
  7. Click Apply. 
  8. By changing the network settings on your Macs you get a reliable protection against malicious and phishing websites but no opportunity to manage the filtering

For router

  1. Start your web browser.
  2. In the Address bar, type the IP address of your router, and then press Enter.
    Generally, and are the most widely used default IP addresses by various manufacturers. If your router manufacturer uses a different IP address, refer to the help documentation for the router.
  3. Type the administrator user name and password and then click OK.
    A router configuration settings page opens in your web browser.
  4. Find and open the DNS settings.
    You may find the DNS settings option under WAN settings.
  5. Remove Norton ConnectSafe server address settings. Input the SafeDNS DNS servers - and
  6. By changing the network settings on your router you get a reliable protection against malicious and phishing websites but no opportunity to manage the filtering

Use SafeDNS to the fullest

To fully control and manage who gets access to which internet resources from your network, register for a free SafeDNS trial to filter the internet differently for different users. Create individual filtering rules for every device on your network.

The SafeDNS cloud service has scores of useful features and options for you to safeguard children and adults from dangerous, inappropriate, irrelevant websites and multiple web-based threats.

Check out the dedicated page with all the necessary guides to set up SafeDNS on devices of your choice. 

To encourage all ConnectSafe users to migrate to SafeDNS we offer you a deal not to miss - get SafeDNS on Safe@Home Plan for 3 months absolutely FREE! The promotion is valid from Nov.8, 2018 through Dec.31, 2018. 

If you have any technical issues with the settings, please contact SafeDNS Support.

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