While using SafeDNS in the network with Active Directory, or local resources with non-public DNS records, you should consider that the SafeDNS service won't be able to resolve such local DNS records. It means that by default you will not have access to any resources/hosts in the non-public DNS and AD resources. It's a common issue when you're working with any public DNS service, like ours.

To make SafeDNS work correctly in such an environment, and access all local and AD resources we offer 2 typical scenarios:

Installation of the Special Version of SafeDNS Agent

We have a special version of the SafeDNS Agent, which can be used in the AD networks and networks with any local non-public DNS records. Generally, it's the same version of Agent with the same features available for direct download in the dashboard. The only difference is that it works not with the SafeDNS servers directly, but with your local DNS server, or AD server. Therefore, all non-public DNS/AD resources will be available by default, without any additional action.

To get this version of Agent, please send a request to the support team at support@safedns.com or write via the Feedback form.

Manual Setting of AD PDC and Aliases for Local Resources

Another way to gain access to AD resources, is to use special options available in Office/Enterprise plans.

1. To activate this option, you should enter Dashboard - Settings - Active Directory.
2. Then you should add the name of the AD domain in the form.

3. The same AD domain should be added to all other Profiles that intend to give access to that domain. Because different Profiles can be set for different networks, you can have different AD domains in them.

4. Then you should enter the name of the PDC (Primary Domain Controller), for domain and its IP address in the local network.

5. You can enter several domain controllers but the first one will be set as the PDC. You can set another controller as PDC, by pressing the button "Set as PDC".

6. As you will enter all domain controllers in the form, you should set aliases for all the needed local resources. This can be done in the menu Domains in the Aliases form. You should enter the name of a local resource and its local IP address.

7. As you'll enter all resources into Aliases, these settings will be saved, and in 2-5 minutes all resources will be available for full access.


This site requires cookies in order to give you the best user experience. By using this site, you are agreeing to the use of cookies. ConfirmPrivacy Policy